Category: CRM



In this video, discover how Playbooks, in the Sales Hub app of Microsoft Dynamics 365 for Sales, are a great way to automate repeatable processes and respond to external events. With Playbooks, automation can trigger a ‘play’ that creates a set of tasks and activities needed to remedy a situation. For more information, visit: https://docs.microsoft.com/en-us/dynamics365/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=_N88QLIom10



Take a look into new Marketing capabilities added during Business Applications April 2019 Launch that help you engage customers, empower employees, optimize operations, and transform products. Visit https://aka.ms/dynamics365/marketing to learn more and try the Marketing application today! Pre-released product disclaimer: Some information relates to pre-released product which may be substantially modified before it’s commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here. https://www.youtube.com/watch?v=GPZ0yL43Qdc



The April ’19 wave of releases for Dynamics 365 and Power Platform provides you with significant capabilities to transform your business. The enhancements to Dynamics 365 applications include hundreds of new capabilities across Sales, Marketing, Customer Service, Portal, Field Service, Project Service Automation, Finance and Operations, Talent, Retail, and Business Central. This webinar will give you an introduction and an overview of key dates, what’s new and highlights from: – Sales
– Marketing
– Customer Service
– Field Service
– Portals Other topics include:
– A Preview and Opt In (demo)
– An Overview of the upgrade process
– How to prepare and schedule an upgrade
– Steps to take during and after the upgrade https://www.youtube.com/watch?v=Xd7xR7sY1-s