Category: CRM



Microsoft Dynamics 365 for Sales Professional helps small businesses to accelerate closing deals by streamlining sales workflows, shortening sales cycles and providing seamless integration with Office 365. With the intuitive user interface, comprehensive customer information is made available to your organization in the natural flow of how you already work. Learn more: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-professional/help-hub Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=ZtZV50jsNuY



The podcast is back with a look at some of the most important articles and features from the last month. It's an episode that is heavy on Dynamics 365 Business Central news as Microsoft ramps up the April 2019 release and communicates its plans to partners, both in Asia last month and in North America in May. We also review some new insights from subject matter experts in partner channel strategy, manufacturing, banking, non-profits, Customer Engagement, Finance & Operations, and more. Show Notes: 00:45 – The latest Business Central updates, including ramped up partner and buyer messaging as part of the April 2019 release wave. MSDW also featured an interview with Microsoft director of product marketing Errol Schoenfish about Business Central's performance so far. 6:00 – Microsoft shared metrics on the growth of partner involvement with the Dynamics and Power Platform space, including the number of deals greater than $1 million. 9:45 – The decisions that mid-sized organizations face when evaluating both Dynamics 365 Business Central and Finance and Operations. 11:00 – NAV developers debate the right approach to customizing Business Central. 14:25 – Looking ahead to Directions North America, a bigger follow-up to Directions Asia. 16:00 – A new co-sell and co-market program Microsoft Dynamics ISVs will roll out in FY2020, including revenue sharing from ISVs and a range of investments from the Microsoft sales team. 18:00 – Microsoft advances its Dynamics 365 Non-Profit Accelerator with greater CDS representation and many more partners. 22:30 – A new addition to the Finance Where I'm From series featuring a look at the use of Business Central in Australia. 23:30 – New articles from Harald Horgen looking at the risks and benefits of storing customer data, repeatable IP, and setting margins. 25:30 – D365FO manufacturing expert Scott Hamilton has published two new articles on the use of sales lead time capabilities. 27:05 — Norman Gottschalk takes on the impact of Robotic Process Automation for knowledge workers. 29:20 – Wim Geukens explores the possibilities for new and better customer engagement in the banking industry 30:45 — Magnus Gether Sørensen stakes out a position in the discussion on when and where Microsoft Flow should be embraced in Dynamics 365 for Customer Engagement solution development realm as compared to writing code and using more traditional Devops. https://www.youtube.com/watch?v=YDWzQHdFaI0



Discover how Microsoft Dynamics 365 Customer Insights helps organizations unify data across multiple sources to gain a single view of customers, optimize engagement, and discover insights that drive personalized experiences. Learn more: https://dynamics.microsoft.com/ai/customer-insights/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=fitjC8MSwjc