Category: CRM



The April ’19 wave of releases for Dynamics 365 and Power Platform provides you with significant capabilities to transform your business. The enhancements to Dynamics 365 applications include hundreds of new capabilities across Sales, Marketing, Customer Service, Portal, Field Service, Project Service Automation, Finance and Operations, Talent, Retail, and Business Central. This webinar will give you an introduction and an overview of key dates, what’s new and highlights from: – Sales
– Marketing
– Customer Service
– Field Service
– Portals Other topics include:
– A Preview and Opt In (demo)
– An Overview of the upgrade process
– How to prepare and schedule an upgrade
– Steps to take during and after the upgrade https://www.youtube.com/watch?v=Xd7xR7sY1-s



Great food and good beer are always on the menu at Marston’s. With nearly 200 years of experience and 1,500+ pubs in the UK, Marston’s knows how important social and leisure time is, and they strive to deliver the best customer experience with Microsoft Dynamics 365 Customer Insights. Learn more: https://dynamics.microsoft.com/ai/customer-insights/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=Pp0o0HtmxS4



Travel Counsellors wanted to move from on-premises Microsoft Dynamics to a cloud-based solution. The upgrade will help them to re-engineer their business processes to better serve the business growth and service customers in the B2B and B2C markets. https://www.youtube.com/watch?v=yXGrtLrzonc