Category: CRM



This episode is sponsored by Mekorma. On this episode we are examining the persistent digital gaps plaguing Accounts Payable teams, despite widespread adoption of AP software. Our guest is Mekorma's Director of Revenue Brendan Coffey, and we explore why disjointed workflows still exist, what those inefficiencies look like in practice, and how they impact everything from compliance to cost-per-invoice. Brendan explains some of the fundamental differences between embedded and integrated AP automation solutions within the Microsoft Dynamics ecosystem, and how each approach affects user experience, security, IT overhead, and ROI. Whether you're trying to simplify your AP tech stack or reduce manual touchpoints, this episode will help you assess which approach aligns with your operational needs and long-term goals. Visit Mekorma.com to find out if an embedded Accounts Payable solution is the right fit for your business. https://www.youtube.com/watch?v=CNnE8BwZPdc



Meet Govind Veeraraghavan, a Business Applications sales specialist at Microsoft who uses Sales Chat to understand his customers better, faster. Discover how AI tools are revolutionizing the way sellers work, enabling them to focus on what they do best—connecting with customers and closing deals. Learn more: https://msft.it/6059S2qBB #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=6ZHJHBIuIsE



In this kickoff episode of our new podcast series focused on IT leadership, we sit down with Tom Doran and Tony Darden of VCIO Global to explore the concept of the "invisible IT department". We start by describing some of the common trends in the evolution of IT management and its ability to be a strategic asset rather than just a cost center. Tom and Tony share stories of the challenges businesses are facing when it comes to software selection, accountability, technology project expectations, and how to tie the CIO responsibilities to business successes. Key topics we discuss include: The historical evolution of IT ownership challenges Real-world examples of failed or misdirected technology initiatives The lingering trauma (and myths) from legacy system upgrades and Y2K-era thinking Transitioning from legacy ERP systems to modern platforms The generational shifts and employee tech expectations are reshaping the IT roadmap The changing interface of systems based on the influence of AI https://www.youtube.com/watch?v=nPGWrzM7QyQ