Category: CRM



Discover how Dynamics 365 Customer Insights and Copilot work together to revolutionize your marketing strategies. Learn how you can leverage actionable data insights and content recommendations to know your customers better and deliver personalized experiences. Watch as Copilot helps you brainstorm, segment your audience, generate content, and create personalized journeys, ensuring a seamless transition from marketing to sales. Save time and improve accuracy with Dynamics 365 Customer Insights. Learn more https://msft.it/6052SLjtu #Microsoft #MicrosoftDynamics365 #Dynamics365CustomerInsights https://www.youtube.com/watch?v=klUlqsDrxA8



Microsoft Dynamics 365 Contact Center is built for the era of agentic CX. See how AI and automation are transforming customer service—delivering faster, more personalized support across voice, chat, SMS, email, and social. With intelligent workflows, real-time insights, and a unified, AI-ready platform, organizations can streamline operations, reduce costs, and accelerate the shift to autonomous service. Learn how Dynamics 365 is redefining the contact center https://msft.it/6057SIQ0S #Microsoft #Dynamics365 https://www.youtube.com/watch?v=At15clXiH-8



In this episode, our guests from SignUp Software and Eftsure use AP automation as an entry point into a bigger story: how finance leaders are becoming cybersecurity leaders. Our guests, Rob Ashe of SignUp and Gabe Garcia of Eftsure, discuss the organizations' strategic partnership, why it will help Dynamics 365 Finance & Operations users, and the role of financial automation in fortifying against modern threats. Framed by insights from Eftsure's 2025 Cybersecurity Guide for CFOs, this conversation dives into why today’s fraud landscape demands adversarial thinking, how practices like red teaming are reshaping finance functions, and what it takes for CFOs to lead their organizations into a new era of digital resilience. https://www.youtube.com/watch?v=tdQ98YqcYao