Category: CRM



Discover how Lifetime Products is future-proofing their business with agentic AI. In this episode, Bryan Goode (Corporate VP, Microsoft) sits down with John Bowden (Global CIO) and Sinahi Lopez (Global IT Functional Manager) for a behind-the-scenes look at how AI is reshaping operations by: – How AI is shifting employees to higher-value work – Real-world examples of AI adoption across every level – Get practical advice for companies just starting their AI journey Key links: Customer story: https://www.microsoft.com/en/customers/story/23004-lifetime-products-dynamics-365-finance
Follow Bryan Goode on LinkedIn: https://www.linkedin.com/in/bryangoode/ Follow John Bowden on LinkedIn: https://www.linkedin.com/in/bowdenjohn/ Follow Sinahi Lopez on LinkedIn: https://www.linkedin.com/in/sinahi-lopez-6b279bb6/ Want to learn more? View more of AI in Action here: https://www.youtube.com/playlist?list=PLcakwueIHoT91KH0fIJjVPONK4z6kO1Ly #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=raE4TS1-0H0



Discover how Microsoft sales specialists Caroline, Govind, and Beatrice are leveraging Copilot and agents to drive scalable impact across the three phases of the Frontier Firm. From streamlining daily workflows to enhancing customer engagement, see real-world examples of how AI, like Sales Chat and Sales Agent, is transforming the way we sell. Learn more: https://msft.it/6050sHtC8 #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=yr7XT-T5lpQ



Discover how Dynamics 365 Customer Service transforms every interaction with AI-powered automation, autonomous agents, and intelligent insights. From conversational self-service to assisted support and beyond, this end-to-end solution helps you resolve issues faster, boost agent productivity, and deliver exceptional customer experiences—at scale. Learn more: https://msft.it/6055sEKFP https://www.youtube.com/watch?v=-aHlgpTOi1w