This is a candid and productive discussion about the challenges that Funeral Homes are facing in adapting to an e-commerce model. In this session, we will also brainstorm ways that Microsoft Dynamics 365 CRM can better support your organizations. With the D365 Booking Portal, customers can securely visit your website at their convenience to book a consultation time for the funeral service that they need. The system has already increased bookings in more than 30 funeral homes across North America. This tool provides a cost-effective solution for your business to adapt to the new norm of social distancing and working remotely. This focus group is a learning opportunity where you will get first-hand knowledge from one of our Microsoft Certified consultant on how D365 portal can provide the necessary support that includes the following solutions: 1. Connect and consult with customers online through the chat feature or video conferencing. 2. Calendar Integration with Microsoft Outlook or other available platforms 3. Coordinate with your team remotely allows transparency and your organization to grow. 4. Automatically book and confirm funeral service appointments online. 5. Process credit card payments online and provide contingency payment options where applicable. With Dynamics 365 Booking Portal for Funeral Service provide support to resolve the following challenges to meet your customer needs. 1. How to increase bookings when an in-person meeting is not allowed. 2. How to facilitate the booking process remotely 24/7 3. Ensure the privacy security of your customer's information. The insight you provide will assist us in making improvements to the funeral service Booking Portal and help us best meet the needs of those in the industry. Click below to register and ensure your participation. https://www.youtube.com/watch?v=QW511oW0kKA