Category: CRM



Ecolab helps companies in an array of industries maintain safety, sustainability, and efficiency in all aspects of operations. Safety is especially important for food and beverage companies, and Ecolab has expert technicians who visit customer sites to help troubleshoot and monitor equipment and facilities. To make this process more efficient, Ecolab uses Microsoft Dynamics 365 Remote Assist and HoloLens 2 devices. Experts can now easily collaborate and help customers remotely without the need to travel, which cuts down on service wait times and boosts customer satisfaction. Learn more, here: https://dynamics.microsoft.com/en-us/mixed-reality/remote-assist/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning about the benefits of Dynamics 365 through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Dynamics365 #RemoteAssist #HoloLens2 https://www.youtube.com/watch?v=HW7dHdb6MJM



Apollo Travel, part of the Der Touristik Group, has recently implemented Microsoft Customer Voice and Microsoft Automate to improve customer engagement, customer experience, and increase repeat business. Learn more on how Apollo uses Microsoft Customer Voice to improve sales and take action based on customer feedback captured at the right time during the customer journey. Apollo is able to stay ahead of competition and leverage AI for profanity detection to enable quick publication of customer feedback to their booking website. For more information, visit: https://aka.ms/CustomerVoice Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=9x6pegmoPJQ