Category: CRM



In this exclusive AI in Action special series, Microsoft Corporate Vice President of AI Business Solutions, Jonathan Hunt, and Microsoft Corporate Vice President for Business Applications & Agents, Bryan Goode, sit down with leading consultancy partners to explore how AI is driving new opportunities for businesses around the world. Together, they unpack the top AI trends in the market, including how these partners are leveraging Microsoft's AI technology to drive innovation and transformation within their own businesses as well as across client engagements. In this episode, Bryan speaks with Ryan Toenies, EY Americas Microsoft Alliance Leader, and Amanda Easton, EY Global Business Applications Go-To-Market Leader, on the latest trends in AI and how organizations are leveraging Microsoft’s AI capabilities to drive innovation and efficiency. They discuss real-world examples of AI transforming business processes, accelerating development with tools like GitHub Copilot, and the importance of building an AI-ready data foundation. Discover how a human-centered approach and role-specific solutions are shaping the future of work and learn about practical strategies to overcome common challenges on the AI journey. Learn more about Microsoft AI solutions: https://msft.it/6055sqNuP Learn more about EY: https://msft.it/6056sqNuu Follow Bryan Goode on LinkedIn: https://msft.it/6057sqNuR Follow Amanda Easton on LinkedIn: https://msft.it/6058sqNur Follow Ryan Toenies on LinkedIn: https://msft.it/6059sqNuT #AIinAction #EY #MicrosoftAI #BusinessTransformation #AIforBusiness #DigitalTransformation https://www.youtube.com/watch?v=mwFb1kX_aew



On this quick episode we are looking ahead to Community Summit NA 2025 to learn more about how and why to connect with the team at Flywire, the sponsor of this episode. Flywire's Caroline Broms tells us about the team's plans at the event (you can find them at booth 2332), where attendees can learn the latest about Invoiced by Flywire for AR automation and how it aligns with both Dynamics 365 and the company's well-known international payments expertise. The team will also be ready to discuss digital transformation from the perspective of AR automation, with a focus on integration challenges, compliance, customer success stories, and performance metrics. Finally, Caroline offers a few tips on how to get the most out of Summit as an attendee from both a product and community perspective. More from Flywire: Learn more about Invoiced by Flywire: https://www.invoiced.com/accounts-receivable-software-msdw Learn more about Flywire at Summit: https://connect.summitna.com/8_0/exhibitor/exhibitor-details.cfm?exhid=460 https://www.youtube.com/watch?v=yDzQAy-5fnI



This episode is sponsored by Mekorma. Vendor management is the foundation of payment processing and a critical step in ensuring your business isn’t exposed to unnecessary risk, but for many teams operating in Microsoft Dynamics GP and D365 Business Central, it’s still manual, time-consuming, and error-prone. In this podcast episode, Mekorma’s Director of Revenue Brendan Coffey explores the realities of vendor management today, the compliance challenges of IRS TIN checks and OFAC sanctions, and what happens when vendor validation is overlooked. Listeners will walk away with a clear framework of "Now → Next → Later" for strengthening vendor management maturity in Business Central and Dynamics GP. From easing year-end 1099 reporting to embedding vendor validation and finally automating compliance checks in the payment run, this conversation shows how AP teams can save time, reduce risk, and scale with confidence. From Mekorma: If you’d like to learn more about vendor validation and management from Brendan and the Mekorma team, visit mekorma.com to explore resources, blogs, or schedule a product demo. https://www.youtube.com/watch?v=FCTDUzYvrlw