In this exclusive AI in Action special series, Microsoft Corporate Vice President of AI Business Solutions Jonathan Hunt and Microsoft Corporate Vice President for Business Applications & Agents Bryan Goode sit down with customers to explore how AI is driving new opportunities for businesses around the world. In this episode, guest host Karan Nigam, Sr. Director of Customer Experience Product Marketing at Microsoft sits down with Tyler Martin, Enterprise Sales Strategy at Lexmark. Martin shares how AI and Copilot are transforming sales by automating research, streamlining prospecting, and boosting seller efficiency. Discover how early adoption of AI agents is driving higher response rates and empowering teams to focus on building customer. Key links: Learn more about Microsoft AI solutions: https://msft.it/6054saIiK Follow Karan Nigam on LinkedIn: https://msft.it/6055saIiz Follow Tyler Martin on LinkedIn: https://msft.it/6056saIiM #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=_77rhroDfHs

In this exclusive AI in Action special series, Microsoft Corporate Vice President of AI Business Solutions Jonathan Hunt and Microsoft Corporate Vice President for Business Applications & Agents Bryan Goode sit down with leading consultancy partners to explore how AI is driving new opportunities for businesses around the world. Together, they unpack the top AI trends in the market, including how these partners are leveraging Microsoft's AI technology to drive innovation and transformation within their own businesses as well as across client engagements. Learn what the top minds in the industry say about where the future of AI is heading. In this episode, Jonathan Hunt talks with Paul Rogers, Global AI Business Solutions Lead, KPMG International. The conversation explored how AI is reshaping business operations, from productivity gains with Microsoft Copilot to deeper transformation through agentic processes. They discuss KPMG’s early adoption of AI, the importance of responsible governance, and how organizations can embed AI into legacy systems to drive real business outcomes. Learn how leaders can move beyond experimentation and unlock the full potential of AI in their digital strategy. – Learn more about Microsoft AI solutions: https://msft.it/6056set8I – Learn more about KPMG: https://msft.it/6057set8L – Follow Jonathan Hunt on LinkedIn: https://msft.it/6058set80 – Follow Paul Rogers on LinkedIn: https://msft.it/6059set8F #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=fqk4xto7I3U

This episode is sponsored by HSO. Attendees at Summit NA 2025 can learn more about the solutions they already use, but the event also offers opportunities to expand their knowledge and perspective on investing in business applications. Our guest on this episode, HSO VP of Managed Services Hilary McLaughlin, works with clients after they go live on Microsoft solutions, and she tells us that she encourages Summit attendees to think about the areas they may be overlooking today. Attendees can use their time to learn the latest in data management and integration capabilities, research complementary technology, and get new insights into support and user management scenarios. HSO will have a major presence at Summit NA 2025, including not just a booth but several educational sessions, a solution showcase, and more. They will be showing off their team's breadth and depth, from solutions to data to support and beyond. Hilary tells us more about one of their sessions looking at hidden gems within Power Platform Admin Center and she shares her advice on how to make the most of your next conference experience, from research to session selection. More from HSO: HSO's PPAC session: https://connect.summitna.com/8_0/sessions/session-details.cfm?scheduleid=963 Everything about HSO's presence at Summit NA 2025: https://www.hso.com/event/community-summit-2025-in-orlando#attend-an-hso-speaking-session Session preview: Solving Customer Master Data Challenges at Community Summit NA 2025 – https://msdynamicsworld.com/story/event-preview-solving-customer-master-data-challenges-community-summit-2025 https://www.youtube.com/watch?v=fgGrucuzwhw