In this episode, Bryan Goode (Corporate VP, Microsoft) sits down with Henry Keihas (CIO, ARE) for an inside look at how AI is reshaping operations at a century-old technical building services company: • How ARE is leveraging AI to automate processes and drive efficiency • The journey from legacy ERP (SAP) to Dynamics 365 • Real-world advice for organizations starting their own AI transformation
• Henry’s “AI magic moment” with Copilot in daily work Key links: Learn more about Microsoft AI solutions: https://msft.it/6057sayfZ Follow Bryan Goode on LinkedIn: https://msft.it/6058sayfw
Follow Henry Keihas on LinkedIn: https://msft.it/6052sayfe Want to learn more? View more of AI in Action here: AI in Action: https://msft.it/6053sayf5 #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=d-QAbni9qZ0

This episode is sponsored by PayTrace. Visa's Commercial Enhanced Data Program (CEDP) goes into effect this month, and there are some key differences from the previous Level 2 and Level 3 interchange program that merchants will need to understand. Jeremy Boogaart and Sam Johnson of PayTrace join us on this episode to help make sense of CEDP's timeline, enforcement model, and other implications for merchants. There are benefits to achieving and maintaining "verified" status under the program, and for non-verified merchants, consequences could include higher costs and downgrades. We discuss data elements of Level 3 transactions under CEDP, different types of data quality management, and how it all relates to payment processing integrated with ERP systems. Jeremy and Sam explain how PayTrace has been supporting its clients thruogh this transition and offer tips on how merchants can understand if they have been affected. More from Paytrace: Connect with them at Summit – booth 1315 Visit PayTrace online Subscribe to the PayTrace YouTube channel and blog https://www.youtube.com/watch?v=CLTMtujjRqg

In this exclusive AI in Action special series, Microsoft Corporate Vice President of AI Business Solutions Jonathan Hunt and Microsoft Corporate Vice President for Business Applications & Agents Bryan Goode sit down with customers to explore how AI is driving new opportunities for businesses around the world. In this episode, guest host Karan Nigam, Sr. Director of Customer Experience Product Marketing at Microsoft sits down with Tyler Martin, Enterprise Sales Strategy at Lexmark. Martin shares how AI and Copilot are transforming sales by automating research, streamlining prospecting, and boosting seller efficiency. Discover how early adoption of AI agents is driving higher response rates and empowering teams to focus on building customer. Key links: Learn more about Microsoft AI solutions: https://msft.it/6054saIiK Follow Karan Nigam on LinkedIn: https://msft.it/6055saIiz Follow Tyler Martin on LinkedIn: https://msft.it/6056saIiM #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=_77rhroDfHs