Category: CRM



Sales Close Agent for Dynamics 365 Sales helps sales representatives improve their win rates and average time to close by prioritizing high value opportunities, identifying risk signals early, recommending the best next action, and autonomously closing transactional deals. Read more at https://msft.it/6053sAhc9 #Microsoft #Dynamics365 #Copilot https://www.youtube.com/watch?v=m8MCEZ8OBqk



Quality Evaluation Agent for Dynamics 365 Customer Service and Contact Center provides supervisors and service teams with a real-time pulse on service quality across both human and AI-led interactions. The agent monitors quality metrics, detects anomalies, and initiates corrective actions—enabling broader, faster, and more consistent quality management. Read more at https://msft.it/6058sAhg2 #Microsoft #Dynamics365 #Copilot https://www.youtube.com/watch?v=jZrxrqKsyGA



Discover how Microsoft is transforming business applications from systems of record into systems of action. With agentic business applications in Dynamics 365, organizations are deploying intelligent agents that can drive real outcomes. Read more at https://msft.it/6055s7BA5 #Microsoft #Dynamics365 #Copilot https://www.youtube.com/watch?v=GSqFO2Iup98