In this exclusive AI in Action special series, Microsoft Corporate Vice President of AI Business Solutions Jonathan Hunt and Microsoft Corporate Vice President for Business Applications & Agents Bryan Goode sit down with leading consultancy partners to explore how AI is driving new opportunities for businesses around the world. Together, they unpack the top AI trends in the market, including how these partners are leveraging Microsoft's AI technology to drive innovation and transformation within their own businesses as well as across client engagements. Learn what the top minds in the industry say about where the future of AI is heading. In this episode, Jonathan Hunt talks with Alan Kahn, President of HSO US. Discover how HSO is leading the way in AI innovation through its strategic partnership with Microsoft. Alan shares how HSO is helping customers across industries unlock real business value with AI-powered solutions and agents, enabling them to become more agile, efficient, and resilient. Whether you're exploring AI adoption or looking to scale transformation, this discussion offers practical insights and examples of AI in action from one of the industry’s top leaders. Learn more about Microsoft AI solutions: https://www.microsoft.com/en-us/ai Learn more about HSO: https://www.hso.com/ Follow Jonathan Hunt on LinkedIn: https://www.linkedin.com/in/jonathan-hunt1/ Follow Alan Kahn on LinkedIn: https://www.linkedin.com/in/alankahn1/ #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=6T9LeJffP9A

In this exclusive AI in Action special series, Microsoft Corporate Vice President of AI Business Solutions Jonathan Hunt and Microsoft Corporate Vice President for Business Applications & Agents Bryan Goode sit down with leading consultancy partners to explore how AI is driving new opportunities for businesses around the world. Together, they unpack the top AI trends in the market, including how these partners are leveraging Microsoft's AI technology to drive innovation and transformation within their own businesses as well as across client engagements. In this episode, Bryan Goode interviews Naresh Khanduri, Executive Vice President, CoE Lead (DCX-NA) of Capgemini. Together, they explore the strategic partnership between Capgemini and Microsoft, and how Capgemini is leveraging Copilot and Dynamics 365 for rapid business impact. The discussion highlights the strong alignment when it comes to practical solutions for customers across sales, service, and software engineering. Want to learn more? View more of AI in Action here: https://msft.it/6055skgRJ https://www.youtube.com/watch?v=pA2w7Q1mBwE

See how Teams Phone extensibility for Dynamics 365 Contact Center unifies front and back offices by bringing telephony into the heart of the contact center. It simplifies management, strengthens collaboration, and accelerates innovation—all within a single CCaaS + UCaaS solution. And, according to a recent Forrester Consulting study, those using Teams Phone extensibility with Dynamics 365 Contact Center could see ROI and benefits as high as 345%.Watch now to see CCaaS and UCaaS come together in action. Learn more: https://msft.it/6055s55y1 #MicrosoftTeams #Dynamics365 https://www.youtube.com/watch?v=mTFufDml7Ws