Valencia Club de Fútbol (CF), a 103-year-old football club in eastern Spain, has a dedicated and loyal fan base that spans generations. As an innovative and forward-thinking organization, the club is continuously improving the global fan experience and building new connections with the Valencia community. Using Microsoft Dynamics 365, the club gained new and actionable insights and a deeper understanding of its fans. From deploying an app to speed food orders in the stadium to checking-in with 1,500 season ticket holders who missed in-person games during the COVID-19 lockdowns, Valencia has used the insights from its customer data to create delightful, rewarding, and engaging fan experiences. Read the full story at: https://customers.microsoft.com/en-us/story/1473021980914508852-valencia-club-de-futbol-media-entertainment-dynamics-365-customer-insights #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=U9h-bKJziFE

Editor's Note: This episode is sponsored by TIE Kinetix. No two companies follow the same path to modernizing their supply chain, but successful supply chain transformation projects share some important characteristics, says our guest Dave Mazur of TIE Kinetix. The decision to move ERP to the cloud is one example of a critical moment for many organizations, representing an opportunity to embrace broader changes in both tools and processes. That includes digitizing documents, improving inter-company transactions, and developing ways to adapt to future changes in the supply chain. Show Notes: 1:30 – A broad view of what it means to digitize a supply chain 4:30 – How much paper and manual work still exists in companies today? 6:30 – What are typical ways for companies to become inefficient? 9:00 – Who is leading a supply chain transformation initiative? 13:00 – Supply chain technology improvements and the connection to process modernization 15:00 – The types of team members needed on a transformation project 16:30 – The impact of change on trading partners 18:30 – More recommendations on successful initiatives 22:00 – How to keep the momentum for embracing modern tools over the long term A message from TIE Kinetix: For more information on how TIE Kinetix helps Microsoft Dynamics customers digitize their supply chains, please visit TIEKinetix.com or check out their Starter's Guide to Digital Supply Chain Transformation on MSDW. https://www.youtube.com/watch?v=zR0xQmvVIdM

The future is dynamic. Are you? With global volatility and inflation looming, business agility has never been more important. Leaders turn to finance teams to get real-time insight into business performance and recommendations on future initiatives that will help them thrive amid disruption. Dynamics 365 enables dynamic finance organizations with the agility needed to accelerate growth with continuous business model innovation. https://dynamics.microsoft.com/en-us/financial-and-operating-models/ #Microsoft #MicrosoftDYN365 https://www.youtube.com/watch?v=fIzbbLhuDdk