Get highlights of new innovations and get an in-depth look at Copilot in Dynamics 365 Customer Service—including GPT capabilities that provide AI-powered assistance to your contact center. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 1 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ Join the Microsoft Business Applications Launch Event Network to talk with Microsoft researchers and influence future events. https://Aka.ms/MSBizAppsNetworkPanel #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=njqnyKsQlPQ

Watch this highlight reel of the latest features, including a closer look at Microsoft Viva Sales and AI-powered content ideas across Dynamics 365. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 1 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ Join the Microsoft Business Applications Launch Event Network to talk with Microsoft researchers and influence future events. https://Aka.ms/MSBizAppsNetworkPanel #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=zhp7GLFuodU

The 2023 release wave 1 for Dynamics 365 Customer Experience solutions- Sales, Marketing, and Customer Insights – brings new capabilities incorporating AI to enable businesses to provide a unified and seamless experience to their customers. We will showcase how these features apply to Lynk & Co, a company revolutionizing the automotive industry. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 1 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ Join the Microsoft Business Applications Launch Event Network to talk with Microsoft researchers and influence future events. https://Aka.ms/MSBizAppsNetworkPanel #microsoft #microsoftdynamics365 https://www.youtube.com/watch?v=sYXNv6ORE2w