Category: CRM



This episode is sponsored by Forceworks. Microsoft has revealed a broad range of plans to bring generative AI to businesses. The Copilot brand now spans productivity tools, collaboration, and business applications, and their Azure OpenAI Service will offer any developer new ways to incorporate the technology into their own offerings. Our guest, Microsoft MVP and Forceworks CEO Steve Mordue, has been thinking about the impact AI will have on some of today's conventional wisdom around developers and applications. He wrote about Microsoft's vision for building a massive population of no-code/low-code citizen developers and why that could be as unrealistic as the myth of the so-called full-stack developer. Microsoft's Copilot investments could expose the weak points in how customers use Power Platform or how they customize their business applications more broadly, Steve says. He even offers a few guesses at what could come next as Microsoft and others in the generative AI market accelerate their efforts. Show Notes: 1:00 – Did the velocity of ChatGPT's uptake surprise Microsoft 3:00 – The challenge of making generative AI useful and not generic 4:30 – Roles that AI will impact heavily, according to Microsoft executives 6:30 – The value of AI tools for end users compared to developers 9:00 – Has no-code-low-code and the push for more citizen developers helped Microsoft customers? 13:30 – Foreceworks's progress on their services as a subscription model 16:30 – What could come next in the generative AI space at Microsoft and with competitors References: The Forceworks subscription model Steve's blog post: The Myth of the Full Stack Developer https://www.youtube.com/watch?v=2qkuijEIfW4



Microsoft Power Platform enables users and organizations to analyze, act on, and automate the data to digitally transform their businesses. In this session, we will cover some of the amazing enhancements across Power Platform applications including how Power Apps is focusing on reducing risk for organizations with advanced governance capabilities, how Power Automate is releasing new capabilities to simplify creating new flows by describing them in natural language, how Power Virtual Agents is offering a new unified authoring canvas that is Microsoft’s single conversational AI studio for all bot-building needs and how Power Pages continue to invest in bringing more out-of-the-box capabilities to support both low-code and no-code development as well as professional developers. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 1 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ Join the Microsoft Business Applications Launch Event Network to talk with Microsoft researchers and influence future events. https://Aka.ms/MSBizAppsNetworkPanel #microsoft #microsoftdynamics365 https://www.youtube.com/watch?v=aoSxJDYXXlQ



Supply chain has the power to truly differentiate your business. In this session we will cover the incredible enhancements we’ve made in our core Supply Chain Management solution and the Microsoft Supply Chain Center that make that possible. This includes how we’re helping your warehouse employees get products to your customer faster than ever using our new Asset Management Power App and Warehouse Management iOS App, and how the inclusion of Intelligent Order Management in the Microsoft Supply Chain Center unlocks a new level of reliability in your supply chain. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 1 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ Join the Microsoft Business Applications Launch Event Network to talk with Microsoft researchers and influence future events. https://Aka.ms/MSBizAppsNetworkPanel #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=UuTCWpKQ2c0