Sales Research Agent in Dynamics 365 Sales helps sales and operations leaders turn natural language questions into real‑time, connected insights by analyzing data across Dynamics 365 Sales and external sources, so you can confidently make decisions across your operations, pipeline, territory planning, and revenue performance. This video shows how you can use Sales Research Agent to explore trends, visualize insights, and iteratively deepen analysis using natural‑language questions and business contexts, leveraging prebuilt business functions like Operations Research or creating your own business functions tailored to your team’s needs. 👉Learn more about Sales Research Agent: https://msft.it/6052vEizq
👉Learn more about Dynamics 365 Sales: https://msft.it/6054vEizs #SalesResearchAgent #Dynamics365Sales #Sales #Microsoft https://www.youtube.com/watch?v=8kHPfCYIWl8

Learn how Expense Agent in Microsoft Dynamics 365 Business Central quickly moves expenses from receipt to approval with an intuitive experience via the web app or mobile phone. Watch this video and click here to learn more: https://msft.it/6055Qh2Wx #Microsoft #Dynamics365 #BusinessCentral https://www.youtube.com/watch?v=trWMJZPd0x8

Meet the next evolution of the contact center—powered by AI agents that do the work, not just assist it. Microsoft is rethinking service with Dynamics 365 Contact Center, bringing together agentic AI across self-service, assisted service, quality and coaching, and operations in one coordinated system to help: • Resolve more interactions autonomously across voice and digital
• Monitor and coach in real time to improve quality at scale
• Simplify setup, configuration, and governance This is how contact centers move faster, scale smarter, and deliver better experiences—without adding complexity. Learn more: https://msft.it/6054vEiXe Audio Description: https://msft.it/6055vEiX5 #Microsoft #Dynamics365ContactCenter https://www.youtube.com/watch?v=FLeu0ZKjtxk