Category: CRM



Watch the audio description version: https://msft.it/6053vzotP Dynamics 365 brings customer data and actions into the tools sellers already use — Outlook, Teams, custom apps, and beyond — so they never have to stop selling to start updating. CRM becomes a seamless layer across every workspace, not a separate destination, giving sales organizations better data quality and more time focused on customers. #Microsoft #Dynamics365Sales #Dynamics365 https://www.youtube.com/watch?v=P_7IwVw30Dk



Discover how AI agents, Copilot and Microsoft Dynamics 365 are reshaping supply chain across planning, procurement, production and warehouse management, and tightening integration with B2B commerce and field service. Learn more: https://msft.it/6052vyAfM #Microsoft #SupplyChain #Dynamics365 #AgenticAI https://www.youtube.com/watch?v=Wbhg4_zzHks



MSDW was on-site at Directions North America 2026 as a media partner, and we took some time to chat with participants about the event and their outlook on the Microsoft channel. In this episode, three product leaders from Truvio join us to discuss the team's plans, their experiences at Directions North America, and how they are working with SMB ERP partners. Our guests, Tim Kahne, Ari Liukko, and Scott Caudle from Truvio, tell us how the organization is executing on a product strategy that spans banking, finance, operations, and commerce. We also discuss some of the deal-critical demands that Microsoft partners face when competing with Dynamics 365 Business Central and how the Truvio team brings their expertise to bear to support those teams. Truvio: https://truvio.com Directions North America 2026 on MSDW: https://msdynamicsworld.com/directions-north-america-2026 https://www.youtube.com/watch?v=yfjvb7BeHzk