Turn business expertise into reusable agent capabilities with Business Skills and Work IQ



See how makers and business process owners can capture organizational expertise as reusable Business Skills for Copilot and agents through Work IQ. This demo shows how a business process can move from documented guidance to agent-driven action: creating skills with AI-assisted Skill Builder, grounding instructions in business data, and guiding decisions and actions with human oversight. You’ll see how Copilot discovers and applies relevant skills, and how sharing, versioning, and solution-based ALM help teams govern and reuse the same business expertise across agent experiences. Get inspired by what’s already being built—and discover what’s possible with Work IQ. Watch the full episode: https://msft.it/6057amHzv Read the blog: https://msft.it/6055aq79B #WorkIQ #Dataverse #Dynamics365 https://www.youtube.com/watch?v=XCaaL6la0J0

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