Power Virtual Agents Integration with Dynamics 365 Omnichannel for Customer Service

This video provides an overview of how to configure Microsoft Dynamics 365 Omnichannel for Customer Service to receive conversations from bots created using Power Virtual Agents. This feature allows organizations to automate routine conversations, letting human agents focus on high-value interactions. Find out more: https://info.microsoft.com/ww-landing-Web-Customer-Service-Demo-Guided-Tour.html Get started now: https://www.dynamics.microsoft.com/get-started Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=ZaM8S9Ou9Jw