Enhance bot capabilities with Microsoft Flow in Virtual Agent for Customer Service

In this video, you'll learn how to use Microsoft Flow to extend the capabilities of your Virtual Agent, including connecting to your custom back-end systems, your CRM instance, or anything else supported by Flow's connectors. Get started with Microsoft Dynamics 365 Virtual Agent for Customer Service: https://go.microsoft.com/fwlink/?linkid=2093067 Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=joXCzvi38Fo