Category: CRM



Learn how field service technicians can deliver better service with Azure IoT, machine learning, and mixed reality technologies with Dynamics 365 for Field Service. This video demonstrates how field service technicians who use Dynamics 365 for Field Service can take advantage of powerful tools that support greater efficiency and productivity, such as mobile device alerts that inform them of new bookings, an app that lets them view work orders and get prepared for service calls, and with 3-D animations of the repair steps needed to resolve the issue. Learn more: https://dynamics.microsoft.com/field-service Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=J8hGVpuSmkk



Learn how Dynamics 365 for Field Service reduces downtime and optimizes service quality using connective intelligence to align work orders, resources, and customer preferences. Dynamics 365 for Field Service has powerful scheduling capabilities, accelerating resource scheduling and making it more efficient. It helps schedulers schedule field service calls based on customer preference, ensures that an available technician is identified to be dispatched, that the most qualified technician for the job is dispatched, and that the necessary parts are available in the technician's vehicle so the issue can be resolved during the first call– and downtime for the customer is minimized. Learn more: https://dynamics.microsoft.com/field-service Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=OdD3WUyH5zQ



Discover how Dynamics 365 for Field Service helps you transform maintenance and equip technicians with predictive IoT tools designed for proactive, outcome-based solutions. This video shows how Dynamics 365 for Field Service enables precise tracking of IoT-enabled customer devices, which helps technicians spot issues that need attention before they become bigger problems. It also helps companies by enabling them to solve equipment problems on their own, with the help of a remote technician who can walk customers through issues. Dynamics 365 for Field Service also provides valuable real-time data from their IoT-enabled devices, helping companies save time and improve productivity. Learn more: https://dynamics.microsoft.com/field-service Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=A1qpoi0EYWU