Category: CRM



What was going to be a podcast episode largely recapping Ignite 2019 has become much more. There were two important Microsoft partnership updates this week and a notable ISV acquisition, all which deserved some discussion. We also recap Ignite 2019 news and observations, plus other notable events of recent weeks like license margin changes and Dynamics 365 product re-alignment. Articles referenced in this episode include: Salesforce draws closer to Microsoft with Azure usage, Teams integration Adobe and Microsoft announce broad new round of integration update plans Mediagrif to acquire k-eCommerce Microsoft to drop margins on Dynamics ERP, CRM perpetual licenses Ignite 2019: Microsoft has doubled production customers on Dynamics 365 Finance & Operations in last year Ignite 2019: Microsoft looking to Teams integration as one way to accelerate Power Platform usage Ignite 2019: Microsoft emphasizes strategic value, technical growth of Azure Ignite 2019: Microsoft moves into RPA with latest Power Platform updates Ignite 2019: Microsoft says Azure Synapse is the next evolution of cloud data analytics With Customer Engagement relegated to on-prem, partners will bear the Dynamics 365 branding burden With Microsoft talking e-commerce, established players see opportunity and challenge With Microsoft's DoD JEDI cloud contract win, partners are optimistic on the possibilities https://www.youtube.com/watch?v=dZr3lUBGQ_o



Argusi, a small and medium sized business, specializes in logistics and supply chain management for global organizations. When Argusi first started, each salesperson had his or her own way of doing tasks. However, once Argusi reached a certain scale, the company deployed Dynamics 365 Sales Professional to standardize and streamline the sales process. With sales capabilities embedded in Office 365, the easy-to-use solution has helped Argusi grow sales through increased lead generation and conversions. Learn more: https://dynamics.microsoft.com/en-us/sales/professional/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=2bIPAk42Mbc



In this video, learn how a policyholder can easily file a claim and how an agent can use data to upsell and find new leads. Microsoft is redefining how insurers do business by providing intelligent agent tools, delivering engaging policyholder experiences, and leveraging AI to improve interactions. To learn more, visit: https://microsoft.com/insurance
Watch the next video: https://youtu.be/yJo5KEKXUGA Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=kFIMUewG3zc