Category: CRM



Traditionally, doing time entry in field service required customization of the application. In Wave 1 2020, time entry becomes a native feature of Field Service. In today's video tip, MVP's Scott Lefante and Shawn Tabor show how to configure time entry, including how to automatically record time from work orders. https://www.youtube.com/watch?v=eF2XgmcO-f4

The schedule board gets a major makeover in the wave1 2020 release of Dynamics 365. In this video, MVP’s Scott Lefante and Shawn Tabor compare the new scheduling board with the old one and show how it is faster loading, more productive, and more accessible. https://www.youtube.com/watch?v=aCw5ZP7wSe8



Business Applications MVP's Scott Lefante and Shawn Tabor review the new work hours calendar in Dynamics 365 Wave 1 2020. https://www.youtube.com/watch?v=1nnc48FFvZc