Join us for this free online event where you will get an in-depth look at the latest innovations across Microsoft Dynamics 365 and Microsoft Power Platform with James Phillips, President of the Business Applications Group. You will learn how to put these new features, capabilities, and applications to work to help drive your business’s digital transformation, optimize your operations to save time and costs, get answers to common customer questions and more. Learn more about our commitment to customers here: https://cloudblogs.microsoft.com/dynamics365/bdm/2020/03/23/our-commitment-to-customers-to-help-ensure-business-continuity/ https://www.youtube.com/watch?v=nT7iBVm5XUA

In Microsoft Dynamics 365 Business Central, we have a more intuitive and faster way to create new Power BI reports that you can share with other users in Business Central. In this webinar, you will learn how to create and embed a Power BI report and learn about the options in Business Central to enable Power BI reports to end users. Learn more: https://community.dynamics.com Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=ZBDugiBZXDU

In this video, learn how to set up Microsoft Dynamics 365 Customer Service for case and contact management and to take chats with customers. Learn about advanced setup options: https://docs.microsoft.com/en-us/dynamics365/omnichannel/omnichannel-customer-service-guide Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=iHL8wCsmFko