Category: CRM



In this video, learn how to create a canvas Power App with data pulled directly from Dynamics 365 Business Central available entities. Also, discover how to create common data service (CDS) entities with data, which will allow you to create an even model-driven Power App. Learn more: https://community.dynamics.com Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTDyn365 #PowerApps https://www.youtube.com/watch?v=nJQ9tQxA1pk



Discover the business value of migrating from Dynamics CRM to Dynamics 365 in the cloud. The Dynamics 365 Migration Program offers no-charge assistance, which includes a migration assessment, to help on-premises Microsoft Dynamics CRM customers get started with their migration journey. Start your migration journey, here: aka.ms/d365migrate Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Dynamics365 #MigrationProgram https://www.youtube.com/watch?v=Film3yVXexQ



Microsoft only revealed Dynamics 365 Commerce a year ago, but the offering is already evolving. In reality, Commerce came into existence as a rebrand of Dynamics 365 for Retail with a new e-commerce and content management tools introduced. Today's roadmap for Commerce calls for updates all over the wide ranging solution, from back office to warehouse to the storefront and the call center. Amid such a wide ranging product, how does a customer train up their various users? To learn more, we welcome Elif Item, an AX and D365FO veteran who now focuses on training development and delivery through her company, Item by Item. Elif explains that Commerce is now delivered in a range of scenarios, and that variability is what can make training so challenging. Customer service agents and e-commerce management staff have very different experiences in the same system, for example. Training methods are also changing, and Elif talks about how her firm and clients are embracing different types of training content and platforms. Show Notes 2:00 – The evolution of Dynamics 365 Commerce and Elif's recent experiences 5:00 – How the introduction of e-commerce capabiilties changed the product 7:30 – The types of scenarios in which Commerce is deployed today 11:00 – How Commerce differs from third party e-commerce solutions 16:00 – The range of unique requirements and roles that Commerce aims to cover 20:30 – How do you balance so many retail-related roles in a single system 26:15 – Overlooked roles that still need training 32:00 – Learning styles and training trends for today and the future 39:00 – On embracing the changing roadmap of Dynamics 365 products https://www.youtube.com/watch?v=8RoXDT6c3z4