Watch a presentation by Solgari on their latest solution that automatically converts #Microsoft Dynamics 365 Customer Voice surveys into phone surveys while capturing customer’s verbal responses back into Dynamics 365. Learn more: https://aka.ms/CustomerVoice Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en Please note: some of the footage used in this video was pre-recorded prior to the COVID-19 pandemic. https://www.youtube.com/watch?v=61qH6qWI9EA

Learn how the government agency Invitalia supervises economic development in Italy and took on additional responsibilities during the COVID-19 crisis. The nation’s prime minister asked Invitalia to coordinate the purchase of vital medical equipment on the international market. Using Microsoft Dynamics 365 Supply Chain Management, Invitalia easily tracked and managed hundreds of suppliers. Discover how the agency quickly identified suppliers with available personal protective equipment (PPE) and coordinated transportation into the country and to more than 1,000 hospitals that needed PPE. Read the full customer story here: https://customers.microsoft.com/en-us/story/842418-invitalia-government-dynamics-365 Learn more about Dynamics 365 Supply Chain Management: https://dynamics.microsoft.com/en-us/supply-chain-management Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTDyn365 #Microsoft https://www.youtube.com/watch?v=8ZmJgQBJCg8

With voice for #Microsoft Dynamics 365 Customer Service, get instant visibility into trends across all channels, ranging from customer interactions to AI-driven topic clustering. Learn how you can put AI to work for you with self-service solutions like conversational IVR and real-time agent productivity tools like transcription, sentiment analysis, and knowledge article recommendations. Learn more: https://aka.ms/CustomerService Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTDyn365 https://www.youtube.com/watch?v=c6t1Yz-60ic