C.H. Robinson solves logistics problems for companies across the globe and across industries. To best serve its customers, C.H. Robinson requires a 360-degree view of each one, with deep visibility into their needs, so that it can offer optimal solutions. C.H. Robinson adopted #Microsoft Dynamics 365 Sales and Microsoft Power Platform to deliver personalized customer engagement and gain the contextual insights necessary to meet a broader range of customer requirements. Read the full customer story: https://customers.microsoft.com/en-us/story/789366-ch-robinson-dynamics-365-power-apps Visit the product pages for more information: Dynamics 365 Sales: https://dynamics.microsoft.com/en-us/sales/overview/ Power Apps: https://powerapps.microsoft.com/en-us/ Power BI: https://powerbi.microsoft.com/en-us/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en Please note: some of the footage used in this video was pre-recorded prior to the COVID-19 pandemic. https://www.youtube.com/watch?v=4U9_yxU0lGM

This episode of the MSDW Podcast is sponsored by dotdigital. Find out more about their Microsoft Dynamics offering here. As marketing technology continues to evolve, so does thinking on where it can deliver the most impact in an organization. The marketing-to-sales funnel remains the most common way to deploy marketing automation tools, but Dan Griffin of dotdigital makes the case on this episode that the organizations should be pushing for customer engagement that encourages more of their own departments to communicate across channels. Customer service, product managers, and others have a lot of value to add to the customer experience after the sale is made, and the digital tools that marketers understand best today could be brought to bear with the right planning, says Griffin. We also discuss the evolution of the Microsoft channel when it comes to delivering martech solutions. System integrators and agencies will deliver marketing solutions quite differently. And today's economic climate has led customer to ask their service providers to help them deliver digital marketing capabilities in new and more efficient ways. Show Notes: 3:15 – dotdigital's latest efforts in the Microsoft channel to deliver marketing technology 5:00 – What does martech mean to partners today? 7:30 – The current landscape has forced customers to do more with less, and they are finding out why digital matters in areas like account-based marketing, top of funnel brand marketing, etc. 9:30 – Companies are beginning to understand the value of marketing to their customers 11:30 – How well do different types of Microsoft partners – systems integrators vs agencies – approach the challenge of digital marketing solutions 18:00 – More ideas on using marketing-based tools to improve engagement across the customer lifecycle 21:30 – Why you want your organization focus more on process to improve metrics 23:00 – How the Microsoft community's marketing conversations have evolved in the last six months https://www.youtube.com/watch?v=fzIEGvpRtHM

The Regression suite automation tool (RSAT) 2.0 provides an improved Excel experience. The enhancements include a single tab named TestCaseSteps, which describes the entire test case and its parameters. Input and validation parameters are placed directly next to their corresponding test case step, providing test authors with more context and a simpler experience. Learn more: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/perf-test/rsat/rsat-overview Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=fcEkSIVQ1Bg