Category: CRM



The United Nations Children’s Fund (UNICEF) works tirelessly in more than 190 countries/regions to save lives, defend the rights, and help fulfill the potential of millions of children, from early childhood through adolescence. Private donors and volunteers who contribute their resources, effort, and influence to support UNICEF are essential to the success of the mission. The contributions are collected by local UNICEF committees in 35 countries, such as UNICEF Netherlands. With Microsoft Dynamics 365 Customer Insights and customer-led journey orchestration in Dynamics 365 Marketing, UNICEF Netherlands can better engage donors and build lifetime loyalty by delivering real-time, meaningful, personalized messages across the right touchpoints at the right time. Read the full story, here: https://customers.microsoft.com/en-us/story/770819-unicef-netherlands-non-profit-dynamics-365 Learn more about Dynamics 365 Marketing: https://dynamics.microsoft.com/en-us/marketing/overview/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTDyn365 https://www.youtube.com/watch?v=qb1DfItvgLU



With the tools and services of the Power Platform evolving so rapidly, Microsoft and community leaders face a complex challenge in engaging with the experienced users and subject matter experts from around the world while also fostering an ecosystem that welcomes to newcomers. The Global Power Platform Bootcamp, taking place live (virtually) on February 19 and 20, offers one indication that users around the world still want to learn from each other when it comes to Power Apps, Power Automate, and Power BI. Last year's event consisted of 40+ local in-person meetings around the world. And though this year's event will be virtual, the organizers are expecting an even bigger set of meetings. As people grow their own Power Platform skills, they can add value to the community by adopting a "show and tell" attitude, says Microsoft Power Platform senior evangelist Jon Levesque, who joined this episode along with Kent Weare of Microsoft's Power CAT team and two of the event's organizers, Kunal Tripathy and Vivek Patel. The group discussed the event's evolution, what attendees can expect to hear from Microsoft, and what it means to promote community as virtual communication persists. Show Notes: 5:30 – How this year's event will be different from 2020 7:00 – Finding a balance between the local and global interests of Power Platform communities 8:15 – Building more awareness of Microsoft's RPA and Power Virtual Agents work 9:30 – How do local groups blend their direct interests and discovering the latest product updates? 11:00 – What messages from Microsoft speakers will resonate at the event? 15:15 – How is the mix of people joining Power Platform events changing? 23:00 – Observations on the most innovative companies adopting Power Platform, including use of the Center of Excellence 25:30 – What it takes to bring a global event together, and what attendees can expect 30:10 – How to get involved in the Global Power Platform Bootcamp https://www.youtube.com/watch?v=woGnomFwDB0



Join us for a quick recap of top headlines from the first month of 2021 in the Microsoft Dynamics 365 and Power Platform channel. Show Notes: 1:00 – First look at the 2021 release wave plans 3:40 – Microsoft earnings 7:00 – The reveal of Microsoft Cloud for Retail 10:00 – New partner deals: HSO and Incremental Group 13:30 – The Contingent's use of D365 16:00 – Upcoming community events – Global Power Platform Bootcamp and DynamicsCon 18:15 – The Salesforce-Microsoft relationship 19:45 – What's next https://www.youtube.com/watch?v=LHCoB4kHg1g