The follow-up work order feature in the Microsoft Dynamics 365 Field Service mobile app is going to make it super makes it easy for technicians to create a work order from when they're completing a job on a site. Learn more: https://docs.microsoft.com/en-us/dynamics365/field-service/user-guide #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=toVSp-GJCBE

Note: This episode is sponsored by Continia Software. To learn more, join one of their webinars. Since we last spoke to Chris de Visser on the podcast he has taken on the role of North America CEO at Continia Software. Continia provides financial automation solutions with a focus on Dynamics 365 Business Central and NAV and, as a vendor based in Europe, has been working to expand its presence in the North American market. De Visser explains how he approaches his role and some of the ways a firm must adapt to succeed in North America compared to other parts of the world. We also discuss some of the other challenges that Dynamics 365 Business Central has presented to firms like Continia. Veteran NAV ISVs have invested many thousands of hours into transitioning away from Microsoft's previous generation of ERP technology and we talk about why 2021 may be an inflection point in that journey as Business Central gains momentum. Chris also shares some background on his own role and how his career has evolved as the Microsoft Dynamics channel has matured. https://www.youtube.com/watch?v=d7sG5fGAQ6E

With this new reporting feature for the new Power Apps-based Dynamics 365 Field Service mobile app, service technicians on site, whether they're in a basement or somewhere with good wi-fi access and connectivity on their phone, will be able to consistently pull up a report, show it to their customer, and draw signatures. Learn more: https://docs.microsoft.com/en-us/dynamics365/field-service/user-guide #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=Gi0hiBIlROU