Category: CRM



In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Customer Voice. Designing the look and feel of your survey to match your organization’s branding is not only important to make your survey look professional but also to provide trust to your survey recipients. Your customers are more likely to open and respond to the survey if it looks familiar. Dynamics 365 Customer Voice makes it easy for survey authors to configure the survey look and feel by customizing the survey header. Get the most out of Dynamics 365 Release plan
View all capabilities included in this release: https://aka.ms/Plan/2021RW1/CustomerVoice Product updates
Stay up to date on latest product updates: https://aka.ms/Updates/CustomerVoice Release calendar
Know important release milestones: https://aka.ms/Updates/Calendar/CustomerVoice Licensing
Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/CustomerVoice Product documentation
Find documentation for Dynamics 365: https://aka.ms/Documentation/CustomerVoice User community
Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/CustomerVoice Upcoming events
Find and register for in person and online events: https://aka.ms/Events/CustomerVoice Product trials
Get started with Dynamics 365: https://aka.ms/Trials/CustomerVoice Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=bWAMRBhswhs



Omnitrans, un chef de file en matière de solutions de la chaîne d’approvisionnement pour les importateurs et les exportateurs nord-américain, a fait appel à notre expertise en intelligence d'affaires pour développer une solution infonuagique flexible et adaptable pour répondre aux besoins analytiques de l'entreprise. Pour offrir un portail permettant l'analyse complète de la progression du transport des marchandises, nous avons implémenté Snowflake sur Azure, un entrepôt de données infonuagique, conjuguée à la solution analytique Microsoft Power BI. Dans ce webinaire, nous aborderons les sujets suivants : 1- Les problématiques et enjeux, présentés par Omnitrans 2- Comment nous avons offert un avantage concurrentiel au moyen d’un portail de données client
3- L’approche technologique utilisée pour déployer rapidement une solution d’intelligence d’affaires 4- Comment nous avons éliminé du processus de production, les rapports manuels et les tâches connexes 5- Les résultats obtenus https://www.youtube.com/watch?v=EruFdiARVok



In this video, learn how built-in intelligence from Microsoft Dynamics 365 Customer Service delivers faster and more personalized support to add value to every customer interaction. Learn more: https://dynamics.microsoft.com/get-started Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTDyn365 https://www.youtube.com/watch?v=-nsgvR0wCOo