Category: CRM

Microsoft Customer Experience Platform customer stories



Leatherman Tool Group, Northrop & Johnson, and Vitaldent shared results they achieved using the Microsoft Customer Experience Platform and why they chose the solution. Visit https://aka.ms/MCXP to discover how other customers are benefiting from Microsoft solutions to orchestrate, automate and personalize experiences across every customer touchpoint. Please visit https://aka.ms/MCXP for more information. Watch and ready the full Northrop & Johnson story at: https://customers.microsoft.com/en-us/story/724212-northrop-johnson-retailers-dynamics-365. Read the full Vitaldent case study at: https://customers.microsoft.com/en-us/story/1333893572939563840-vitaldent-health-provider-dynamics-365 #Microsoft #MSIgnite #MSFTdyn365 https://www.youtube.com/watch?v=e0D3Uz5JW40

Bank reconciliation and payment reconciliation journals in Dynamics 365 Business Central



In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Business Central. Bank and payment reconciliations are key processes for all businesses by providing an overview of whether the cash flow is accurate, and that all transactions have been accounted for. In this release wave, we make it more efficient to use those features, assisting the user, and give more information during the process. The Payment Reconciliation Journal has been improved with the following capabilities:
• Separate number series.
• Posting preview.
• Ability to reverse the G/L register posted through the Payment Reconciliation Journal. The Bank Reconciliation page has been enhanced with the following capabilities:
• Bank ledger entries are now filtered so only ledger entries after the statement's ending date are displayed, making it simpler to get an overview.
• The layout of the test report has been cleaned up, making it simpler to read. The report will also use the statement date as a filter for the G/L account as well as the bank account, so that the focus is on the period being reconciled.
• When applying auto-matching, the user can decide to not overwrite any of the already matched entries, or to overwrite all.
• Many-to-1 matching is now possible so many bank statement lines can be matched against one bank ledger entry. This will support scenarios such as a bank statement splitting up sales into payment methods for which you only posted one bank ledger entry.
• When you transfer differences to be posted in a general journal, the entries will be auto-matched when you return to the bank reconciliation, reducing the redundant manual step. Get the most out of Dynamics 365 Release plan
View all capabilities included in this release: https://aka.ms/Plan/2021RW2/BusinessCentral Product updates
Stay up to date on latest product updates: https://aka.ms/Updates/BusinessCentral Release calendar
Know important release milestones: https://aka.ms/Updates/Calendar/BusinessCentral Licensing
Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/BusinessCentral Product documentation
Find documentation for Dynamics 365: https://aka.ms/Documentation/BusinessCentral User community
Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/BusinessCentral Upcoming events
Find and register for in person and online events: https://aka.ms/Events/BusinessCentral Product trials
Get started with Dynamics 365: https://aka.ms/Trials/BusinessCentral Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=cth7yUdta5M