Category: CRM



In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Sales. With Microsoft Teams meeting integration, frontline workers can enjoy a unified meetings experience allowing them to stay in the flow of work whether they're in Dynamics 365 or Microsoft Teams.
Get the most out of Dynamics 365 Release plan
View all capabilities included in this release: https://aka.ms/Plan/2021RW2/Sales Product updates
Stay up to date on the latest product updates: https://aka.ms/Updates/Sales Release calendar
Know important release milestones: https://aka.ms/Updates/Calendar/Sales Licensing
Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/Sales Product documentation
Find documentation for Dynamics 365: https://aka.ms/Documentation/Sales User community
Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/Sales Upcoming events
Find and register for in-person and online events: https://aka.ms/Events/Sales Product trials
Get started with Dynamics 365: https://aka.ms/Trials/Sales Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=kPORQBZwis4



Charles Lamanna talks about Collaborative Apps, the fastest emerging and most exciting area for Business Applications. Learn more at https://dynamics.microsoft.com/en-us/dynamics-and-teams/ #Microsoft #MSFTDyn365 #Microsoft365 https://www.youtube.com/watch?v=BpidLkZV1LU



This episode is sponsored by Binary Stream Software. The thinking around service-based business models has moved far beyond traditional scenarios. Today, forward-thinking businesses in a range of industries are taking service-oriented (or XaaS) approaches that require all corners of the organization to embrace changes in process and technology. Our guest, Khaled Nassra of Binary Stream Software, a global software and services firm focusing on subscription management, consolidation accounting, and lease administration, helps us unpack some of the reasons why subscription-based business models are succeeding today. We discuss recent research on the performance of forward-thinking firms compared to their traditional counterparts, regulatory pressures, and the technical fundamentals that make new subscription and service models possible. Show notes: 1:30 – Describing the origins and concepts around a service-oriented approach to business 4:00 – What does the market really want in terms of a pivot to a service mindset? 5:30 – Research on subscription-based models and their growth potential 7:00 – The legacy vs new market potential for innovation around services and subscriptions 9:30 – Technical fundamentals of new business models 11:45 – The organizational support required for services-focused execution 15:30 – Key regulations for revenue recognition and financial management 18:45 – Microsoft's message on subscription-oriented models to the market and to partners 21:00 – How are partners adapting to offer more subscription-focused offers to clients? 23:00 – Recommendations on getting started with digital tools to support transformation From Binary Stream: Binary Stream is a global solution provider for Microsoft Dynamics 365 ERPs with over 20 years of experience supporting over 2500 customers. The company recently cemented its status as an expert in subscription management and completed a licensing agreement with Microsoft for its Subscription Billing Suite solution for Dynamics 365 Finance; and continues to develop leading services and solutions in the space. You can learn more about Binary Stream or get in touch with the team here. https://www.youtube.com/watch?v=2naoMapGJmQ