Category: CRM



In this video, we highlight new capabilities that will be released for Dynamics 365 Sales in 2022 Release Wave 2.
Dynamics 365 Sales continues to optimize the seller experience using data and AI to help sellers prioritize their work, blending business and productivity tools to meet sellers where they are and driving in-the-moment collaboration experiences so that every seller can engage with their colleagues and customers efficiently, reclaiming their time and being more productive. Get the most out of Dynamics 365 Sales
View all capabilities included in this release: https://aka.ms/Plan/2022RW2/Sales Product updates
Stay up to date on latest product updates: https://aka.ms/Updates/Sales Release calendar
Know important release milestones: https://aka.ms/Updates/Calendar/Sales Licensing
Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/Sales Product documentation
Find documentation for Dynamics 365: https://aka.ms/Documentation/Sales User community
Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/Sales Upcoming events
Find and register for in person and online events: https://aka.ms/Events/Sales Product trials
Get started with Dynamics 365: https://aka.ms/Trials/Sales Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=XNZ5fP7GDug



The Microsoft Business Applications product line's new look is starting to come into focus under the leadership of CVP Charles Lamanna. In a recent conversation with Microsoft MVP Steve Mordue, Lamanna discussed some of his team's recent work, its successes, and future challenges. Lamanna's upward rise at Microsoft started in the Power Platform team, but he now represents the Dynamics 365 lineup, too. Mordue discusses his impressions after talking with Lamanna this time (it was the fourth interview they've done over the years) and how both Microsoft's product and channel plans have impacted the community, including Mordue's own business decisions related to RapidStart CRM and Forceworks. Show Notes: 6:30 – Could Power Platform really help upsell Dynamics 365 apps? 12:30 – Viva Sales and the Biz Apps R&D team's involvement 15:30 – Why enthusiasm from Charles Lamanna is likely to be followed by real progress 20:00 – Some Nuance R&D is now under the Biz Apps umbrella 22:45 – Microsoft's much improved acquisition strategy for business apps 25:30 – Reviewing the D365 product management leaders 29:00 – Are Steve's new clients starting with an interest in an app or in the platform? 31:30 – Adapting services offerings for low code development 38:15 – Changing customer perceptions on the idea of continuous development vs discrete start and end dates 40:00 – Making sense of the channel outlook from Partner Economics as it relates to Power Platform opportunities 44:00 – Differences in the new generation of buyers 45:30 – Why Steve's firm transitioned to offering a free app on Power Platform with a subscription services model 49:45 – How will partners prove their worth with a new generation of customers? 52:00 – Thinking about the future of the partner business model https://www.youtube.com/watch?v=w7c0NBqzjsQ



This video highlights the benefits that Shopify users can gain by connecting their Shopify store to Business Central to provide quality front-end shopping experiences with back-end business management capabilities. Shopify provides great shopping experiences to your customers. Connecting your store to Business Central helps you fulfill those experiences. #Microsoft, #MicrosoftDynamics365 https://www.youtube.com/watch?v=csK63m_mZk0