This episode is sponsored by Resco. Resco.net CEO Andrew Lorraine joins us to break down what’s next for mobile workers in 2023. We discuss the technology trends with long term potential, how to maximize your mobile worker experience, and Resco’s new developments for the Microsoft Dynamics 365 community. Show Notes: 1:30 – Andrew's career journey at Resco and becoming CEO 2:30 – Highlights of the last year at Resco 5:30 – How customers have faced Microsoft's changes to the D365 Field Service mobile app 8:00 – Industry and technology trends for 2023 that Andrew is focused on 12:30 – Has Power Platform accelerated opportunities for ISV solutions? 15:30 – How to help customers find ways to differentiate through technology 17:00 – Resco's approach to D365 apps and Power Platform going forward 20:30 – Company outlook for 2023: product management, client management, and beyond Test drive the Resco Mobile App now. Get a feel for key functions, and use sample data – there is no need to upload your own. Get the app: iTunes Store Google Play https://www.youtube.com/watch?v=ypdiM1-xidA

MSDW and MSCN Editors Jason Gumpert and Eamon McCarthy Earls discuss recent developments in the Microsoft channel, highlighting recent news and features, as well as ongoing trends and upcoming Microsoft Dynamics events. Show Notes: Microsoft Business Applications sales exec Vahé Torossian departing Microsoft reveals 2023 Release Wave 1 plans for Power Platform, Dynamics 365. Azure outage takes down Dynamics 365 Business Central in Southeast Asia. Event Preview: Defining successful a Dynamics AX to Dynamics 365 user journey Event Calendar: DynamicsCon Virtual 2023 – March 15-16 Directions NA – April 16-19 Directions ASIA 2023 – April 27-28 DynamicsMinds 2023 — Slovenia—May 22-23 DynamicsCon Live 2023 – May 22-25 Features from subject-matter experts and upcoming coverage: Empowering Dynamics 365 F&SCM ISVs to move to AppSource Import your TD Bank Statement to Bank Reconciliation in Business Central with a Data Exchange Definition Financial Tags in D365 Finance: A long-awaited feature is finally here https://www.youtube.com/watch?v=kSllDtXCV_A

This episode is sponsored by Provance. Power Platform is rapidly maturing as an application development platform, giving professional developers more ways to use it to build advanced solutions. For Microsoft ISVs, those advances have opened up opportunities to build first class solutions for on the platform where they can overlay their unique technology and expertise. In the area of ITSM and ITAM, Provance has launched its own Power Apps-based solution, ServiceTeam ITSM. Two experts from the firm, Jennifer Grassen and Brian Field, join us to discuss the company's approach to Power Platform, some of the challenges they have solved with ServiceTeam ITSM, and how Provance's work in the Microsoft channel has informed their own work to take their ITAM and ITSM vision further. Show Notes: 2:00 – What Provance is doing in the ITAM and ITSM space today and how Brian and Jennifer got involved in the space. 3:30 – Working as a specialized vendor in the Microsoft ecosystem, including the decision to get involved with Power Platform 5:30 – How ServiceTeam ITSM has evolved to help more parts of an organization than just IT 10:00 – Why does Power Platform make sense for the future of ITSM at Provance? 13:30 – Doing ITSM and ITAM product planning alongside Microsoft's technology roadmap 18:30 – The benefit to customers of building on Power Platform benefit customers? 22:00 – What's exciting in Microsoft's roadmap as it relates to Provance's plans? For more information on ITSM and ITAM Solutions from Provance, visit Provance.com https://www.youtube.com/watch?v=-HcOJYhPNBQ