This episode is sponsored by Provance. Power Platform is rapidly maturing as an application development platform, giving professional developers more ways to use it to build advanced solutions. For Microsoft ISVs, those advances have opened up opportunities to build first class solutions for on the platform where they can overlay their unique technology and expertise. In the area of ITSM and ITAM, Provance has launched its own Power Apps-based solution, ServiceTeam ITSM. Two experts from the firm, Jennifer Grassen and Brian Field, join us to discuss the company's approach to Power Platform, some of the challenges they have solved with ServiceTeam ITSM, and how Provance's work in the Microsoft channel has informed their own work to take their ITAM and ITSM vision further. Show Notes: 2:00 – What Provance is doing in the ITAM and ITSM space today and how Brian and Jennifer got involved in the space. 3:30 – Working as a specialized vendor in the Microsoft ecosystem, including the decision to get involved with Power Platform 5:30 – How ServiceTeam ITSM has evolved to help more parts of an organization than just IT 10:00 – Why does Power Platform make sense for the future of ITSM at Provance? 13:30 – Doing ITSM and ITAM product planning alongside Microsoft's technology roadmap 18:30 – The benefit to customers of building on Power Platform benefit customers? 22:00 – What's exciting in Microsoft's roadmap as it relates to Provance's plans? For more information on ITSM and ITAM Solutions from Provance, visit Provance.com https://www.youtube.com/watch?v=-HcOJYhPNBQ

Un café avec ça? par Alithya te propose un coup d’œil sur la collaboration entre collègues au sein de l’entreprise! Dans ce 4e épisode D'un café avec ça?, Bérengère et Benoît nous racontent leurs expériences et leurs rôles au sein de notre organisation. https://www.youtube.com/watch?v=bmL9kd7lySA

The Canadian National Dynamics 365 CE/CRM User Group has a long tradition of bringing members of the community together, both virtually and in-person. The group paused its activities during the pandemic, but they are back with new events, new plans, and a new organizing platform with the support of Dynamics User Group (DUG). Two of the organizers of the Canadian National group, Microsoft MVPs Malcolm McAuley of C5 Insight and Rick McCutcheon, update us on building new momentum among Canadian users and how they see the group moving forward at both a regional and national level. Group members come from a variety of organizations, Rick and Malcolm tell us. Often these users are the lone CRM experts in their organizations, so the connections to other users can be invaluable when planning how to enhance skills and learn about new technology. Malcolm and Rick also discuss the challenges of offering content that resonates with others while also working toward their goal of increasing the volume of meetings, aiming for a monthly cadence. Malcolm also explains what the group has planned for the future, like more roadmap guidance, additional perspective on related Microsoft products, and helping foster direct connections between members. https://www.youtube.com/watch?v=RML9JE5R4lA