Category: CRM



This episode is sponsored by Mazars. Microsoft continues to support Dynamics 365 mixed reality applications to support training and remote work scenarios, and the products get even more interesting when viewed against the backdrop of the rest of the Dynamics 365 and Power Platform portfolio's evolution. Our guest, Mazars solution architect and Microsoft MVP Chris Segurado, has been working with the D365 mixed reality hardware and applications for three years, both with Mazars clients and in the development of presentations and other content for the community. He shares an update on how the technology has evolved and what Microsoft customers can do today to get started with planning for mixed reality scenarios in their operations. Show Notes: 2:00 – Chris's journey with mixed reality solutions for D365 Supply Chain Management over the last three years 4:00 – Feedback from interesting mixed reality scenarios and use cases in production, asset maintenance, or warehouse 7:30 – Why manufacturing scenarios are a good place to start with assessments and investments given what Microsoft has already built 11:00 – Tips for putting a mixed reality strategy in place 14:00 – The outlook for D365 Guides and Remote Assist 18:30 – Promising use cases of the future across the Dynamics 365 product line 19:30 – The importance of HoloLens 2 and plans for new demonstrations 22:00 – What Microsoft's AI push could mean for the future of mixed reality Visit mazars.us/microsoft to learn more about MazarsNow! Mixed Reality assessment, or email the team at bizapps@mazarsusa.com https://www.youtube.com/watch?v=dvdVBiVBa6M



After more than 30 years since its release, Essbase continues to be leveraged by hundreds of financial services companies to address key needs related to financial and management reporting, profitability, planning & forecasting, and other use cases. But it’s 2023, and many companies recognize the benefits of downsizing on-premises footprints and migrating to the cloud – whether their environments are managed by IT, financial systems, or finance. Alithya has helped numerous companies with digital transformation efforts to reduce complexity and operating costs while enhancing functionality for end users. Attend this live session to learn what it will take to migrate your Essbase applications to Oracle Enterprise Performance Management (EPM) Cloud Enterprise and determine what approach best fits your profile. https://www.youtube.com/watch?v=-i7vo38lSOY



Rob Jolliffe of Sabre Limited has been adapting fixed-fee services models to suit his Microsoft Dynamics 365 Business Central clients for nearly five years. At Directions North America 2023, Rob will be helping lead a workshop for Microsoft partners who want to explore fixed-fee models, share experiences, and even work on new strategies and frameworks that suit the Dynamics 365 channel. On this episode we talk about fixed-fee strategies, expectations for Directions North America 2023 overall, and some signs of where partner sentiment is heading in the space. Show Notes: 1:00 – Rob's history attending and participating at Directions NA events 3:15 – Why partners will be talking about fixed fee service models at Directions 5:30 – Understanding different fixed fee models being used in the Business Central channel 9:00 – The workshop Rob is co-organizing and what they hope to get out of it 13:30 – Why fixed fee models are good for clients 16:00 – Other themes Rob is watching for at this year's event 20:45 – The value for non-BC professionals attending an SMB Business Apps event 22:30 – Predictions and observations about partner sentiment heading into Directions NA 2023 25:30 – Will Microsoft continue to adapt CPP to make it work better for SMB partners? https://www.youtube.com/watch?v=S_4vcD4Fj5c