Customer service plays a direct role in driving revenue, market share, and loyalty—but when service falls short, businesses can quickly lose their edge. At the same time, customer expectations are only becoming more demanding as they expect fast, personalized service at every touch point across all digital channels and devices. Learn about the Microsoft CSS success story told from our very own internal leaders who led the transformation: featuring speakers Jeff Comstock, CVP of Dynamics 365 Customer Service product team and Bryan Belmont, CVP of Microsoft Customer Service Support team, leading the global support organization at Microsoft. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 2 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 #PowerPlatform https://www.youtube.com/watch?v=7gYAg3dfigI

Join us for a comprehensive webinar on understanding Oracle Cloud 1099 Process. In this in-depth session, we will delve into the intricacies of the 1099 process within the Oracle Cloud environment, equipping you with the knowledge and insights to navigate through what to consider and tips on troubleshooting. Learn the intricacies of generating 1099s within Oracle Cloud, explore reporting capabilities, and gain insights for strategic decision-making. Our expert will also share practical tips on efficiently troubleshooting common issues, empowering professionals and system administrators alike. Whether you're a seasoned user or a newcomer, join us to elevate your skills and master the Oracle Cloud 1099 process. https://www.youtube.com/watch?v=DECH2HBbrxc

Domino’s Pizza UK & Ireland Ltd. is squarely focused on its mission to deliver a better future through food people love, Domino's is creating positive opportunities for its colleagues and the communities it serves. To create great customer experiences and get the right product to the right store at the right time, expert inventory planners were predicting demand to match even the most variable of external factors using hundreds of spreadsheets. By automating demand planning models, Domino’s Pizza optimized its forecasting by tapping into Demand Planning in Dynamics 365 and its game-changing capabilities of AI, automation, and analytics. Learn more: https://dynamics.microsoft.com/en-us/supply-chain-management/overview/ #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=8EZI-3urgm4