Learn from Georg Glantschnig how AI, automation and analytics are transforming ERP. For supply chain, you'll see how Domino's Pizza UK and Ireland is more adaptable to demand shifts than ever, how generative AI helps reduce workloads with automated actions and how fulfilment sustainability is optimizing fill rates. You'll also see how Spark NZ can increase user productivity and reduce execution time across finance, human resources and project operations. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 2 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 #PowerPlatform https://www.youtube.com/watch?v=Rm_u6Hd9h2U

Modern Customer Service is an end-to-end process, ranging from self-service to assisted service to onsite service. Join Jeff Comstock as he shares how generative AI supports all aspects of Customer Service and Field Service. You'll see Copilot in action supporting customer service across every channel, automating common customer service agent tasks, and even driving frontline worker processes. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 2 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 #PowerPlatform https://www.youtube.com/watch?v=6yn_63v4XEw

In this segment, you’ll hear from Donald Kossman about responsible AI and how it has influenced our products. At Microsoft, we view AI as a tool to improve human capabilities, not replace them, so let’s find out how the Human is in the driver’s seat! Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 2 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 #PowerPlatform https://www.youtube.com/watch?v=otcG5zB8jFY