Category: CRM



Join Jeff Comstock (Corporate Vice President, Dynamics 365 Customer Service) as he shares how Copilot is transforming the customer and field service landscape for Lenovo and G&J Pepsi, boosting efficiency, reducing training costs, and ultimately delivering exceptional experiences for agents, frontline workers, and customers. Check out new capabilities for Dynamics 365 and Power Platform with the 2024 release wave 1 plans: https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=Wj83UEl7rm4



Harness the power of next-generation AI with Microsoft Copilot in Dynamics 365 Business Central to boost productivity, spark creativity, and improve business performance. From simplifying your day-to-day by automating processes to providing analytics that help you make data-driven decisions, see how Copilot transforms the way work gets done. Learn more: https://aka.ms/BusinessCentral #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=sxDd7FO0i6M



An overview of how Copilot in Dynamics 365 and Power Platform works, how it keeps your business data secure and adheres to privacy requirements, and how it uses generative AI responsibly. Learn more about Copilot in Dynamics 365 and Power Platform and Responsible AI 1. Building digital trust in Microsoft Copilot for Dynamics 365 and Power Platform: https://cloudblogs.microsoft.com/dynamics365/it/2024/04/04/building-digital-trust-in-microsoft-copilot-for-dynamics-365-and-power-platform/ 2. Trust and responsible AI in Copilot for Dynamics 365 and Copilot in Power Platform: https://www.youtube.com/watch?v=TiapMpsAF4o 3. Copilot data security and privacy for Dynamics 365 and Power Platform FAQ: https://learn.microsoft.com/en-us/dynamics365/faqs-copilot-data-security-privacy 4. Responsible AI FAQ for Dynamics 365: https://learn.microsoft.com/en-us/dynamics365/responsible-ai-overview #microsoftdynamics365 #microsoft #copilot https://www.youtube.com/watch?v=Pxi3uFFhtKo