Category: CRM



In this segment, Mike Morton (Vice President, Dynamics 365 Business Central) discusses Business Central 2024 release wave 1 with updates to Copilot for process optimization & task completion. And new features for finance, supply chain, manufacturing, shipping, project management, services. Check out new capabilities for Dynamics 365 and Power Platform with the 2024 release wave 1 plans: https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=0buA3Sd59PE



What can Copilot do for the average business user? Julie and Jason turn on screen sharing in this video-enabled episode to examine some of the basics of interacting with a Microsoft Copilot. Conference season has begun, and attendees will find a bounty of sessions focused on AI. But organizations will have to consider two key questions as they decide to embrace AI and Copiilot in general: how to identify useful AI-enabled scenarios and how to use them effectively and responsibly. As Julie shows us in this walkthrough, great results are not guaranteed with an AI copilot interaction. Prompts matter, as does the user's critical eye toward the results. In this episode we explore not only prompts and responses, but the importance of language choices and how to adapt your approach during an AI interaction to get the ideal outcome. Resources: See all Biz Apps Classrooms episodes here: https://msdynamicsworld.com/biz-apps-classroom Support the podcast and get a discount on an annual plan for 365.training by visiting https://365l.ink/MSDW. Keep up with community content at https://mydigest.365.training/ https://www.youtube.com/watch?v=Ss8ig1VS9LU



You've heard of large language models and how they power Copilot. But what are small language models (SLMs) and why are they the next evolution of generative AI? Donald Kossmann (Vice President, Business Copilot AI) will share how Microsoft researchers are using SLMs to create agile generative AI models that perform as well as LLMs and are affordable enough for any organization to curate and fine-tune. Check out new capabilities for Dynamics 365 and Power Platform with the 2024 release wave 1 plans: https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=cDLkPP6-QUs