In this episode we are talking with Jeremy Vyska, he's a Microsoft MVP as well as a solution architect, developer, and community leader who recently started an article series with MSDW, Field Notes on Agentic Development. The first piece discusses BCQuality, a community project focused on Business Central development best practices. We discuss some of Jeremy's experiences and observations from DynamicsMinds, including his session, his upcoming event plans, other community projects around AI-accelerated development that he is watching, and how it all fits together with his outlook on the channel. https://www.youtube.com/watch?v=t56BRzV93T0

Learn how Finance Agent in Microsoft 365 Copilot simplifies variance analysis, operating on Dynamics 365 data easily from within Microsoft Excel, providing faster insights and more time for driving business performance. Watch this video and click here to learn more: https://msft.it/6051vXfIx #VarianceAnalysis #FinanceAgent #Microsoft365 https://www.youtube.com/watch?v=m627AzO7bhE

AI agents for customer service in Dynamics 365—how do they actually work, and how do they drive real business outcomes? This isn’t a sizzle video. It’s a practical deep dive into AI-powered service agents in Dynamics 365 Customer Service, with clear guidance on how to apply them in your organization. Hear directly from our engineering experts as they break down each agent, share best practices, and show how you can get started today:
• Customer Intent Agent
• Knowledge Management Agent
• Case Management Agent
• Quality Evaluation Agent If you're looking to move beyond the hype and understand how to use agentic AI to improve service performance, this session gives you the insights to take action. Learn more: https://msft.it/6057vX4Ez #CustomerService #AgenticCRM #MicrosoftDynamics365 https://www.youtube.com/watch?v=oQRU4ZjweWs