Beyond Break/Fix for Microsoft Dynamics 365 F&SCM Managed Services, with AlfaPeople

This episode is sponsored by AlfaPeople. The role of managed services in the Dynamics 365 ecosystem reflects the needs of customers facing a changing product landscape. Microsoft continues to push product updates and introduce AI features, but there are also new platform and architecture changes on the horizon that can have real implications for users, customizations, and licensing. To help make sense of what managed service should be in today's Dynamics 365 ERP space, we are speaking with Craig Shanek and Kimberly Stevens of AlfaPeople. They tell us how the role of managed services has already changed in this space. Customers' expectations are changing, but so are the demands on Microsoft customers. AI is certain to have an impact on how users interact and how administrators deal with ERP ownership. But other factors will also decide how well Dynamics 365 solutions fare heading into 2027. Kimberly and Craig both share some of the ways they recommend that D365 customers measure the value of their managed services investments and how to make the most of their partner's expertise with the changes that are already on the horizon in F&O 10.0.50. More from AlfaPeople: Ebook: Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics Reach out to AlfaPeople directly: LContact: https://alfapeople.com/us/contact/ Email: info.us@alfapeople.com https://www.youtube.com/watch?v=aq_bbca2f3c