IBM Standardizes Customer Support by Applying SLAs Consistently and Automatically Using Work IQ

Hear from Chaitanya Shukla, Solution Architect at IBM, on how Business Applications in Work IQ can bring customer data, SLAs, and support processes together to help agents apply the right processes and deliver more consistent customer support. Watch the full episode: https://msft.it/6057amHzv Read the blog: https://msft.it/6058avbPa #WorkIQ #Dataverse #Copilot https://www.youtube.com/watch?v=XFz_7m_3j6Y