Category: CRM



We're excited to welcome Schneider Electric, a company at the forefront of innovation for nearly 200 years, to the Dynamics 365 Community! Recently named the world's most sustainable company by TIME magazine, Schneider Electric continues to lead the way in automation, electrification, and digitization. Schneider Electric recently transformed its sales operations with Microsoft Copilot for Sales, seamlessly integrated with Salesforce CRM. This AI-powered solution has revolutionized the efficiency of their global sales team, allowing them to focus more on connecting with customers and less on administrative tasks. By leveraging AI and D365, they are not only enhancing their operations but also paving the way for a more resilient and sustainable future. Learn more: https://msft.it/6058ozHW4 #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=EEvj599TSnU



Investec has a long history with Microsoft. The firm’s client-facing teams already used Dynamics 365 Sales, Sales Insights, Customer Service, and Customer Insights to manage every step of the customer relationship journey. So as a technology-oriented company, Investec immediately recognized the promise of AI and was the very first customer to go live in production with Microsoft Copilot for Sales. Discover what a difference Copilot has made for teams across Investec as it seized the opportunity to use the generative AI features of Copilot for Sales to save bankers time and allow them to more easily deliver the thorough, accurate, and timely information they’re known for. Learn more: https://msft.it/6059WvDEh #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=ar9o5I5q7cQ



We're excited to share the incredible journey of Build-A-Bear Workshop, a beloved brand that has been adding heart to children's lives since 1997. With over 500 locations worldwide and a strong online presence, Build-A-Bear continues to innovate and delight customers of all ages. See how Build-A-Bear has revolutionized its operations with Dynamics 365. By integrating Dynamics 365 Finance and Dynamics 365 Supply Chain Management, Build-A-Bear has achieved unprecedented inventory visibility and efficiency. This transformation has streamlined their processes, from warehouse management to order fulfillment, ensuring that every guest's experience is seamless and joyful. The implementation of Dynamics 365 has allowed Build-A-Bear to optimize production and delivery times, enhance inventory accuracy, and improve financial traceability. This strategic initiative has not only increased operational efficiency but also paved the way for future innovations. Learn more: https://msft.it/6054WvDEG #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=u60mJNmPEzk