This episode is sponsored by Evenica. In this episode, Evenica's Kelly Mazur dives into the world of modern e-commerce technology, breaking down the key differences between Headless Commerce and Composable Commerce. She unpacks these buzzwords, explaining what they mean, how they work, and which strategy might be the best fit for your business. Mazur also shares real-world examples of third-party applications that integrate with Microsoft Dynamics 365 Commerce to help create tailored, innovative solutions. Whether you're an e-commerce novice or a seasoned pro, this episode provides actionable advice to level up your commerce game. Tune in to explore the future of e-commerce architecture and learn how to build a solution that works for you! For more information about working with Evenica, please visit Evenica.com. https://www.youtube.com/watch?v=VvQmQRLBIMI

Global chocolatier, Venchi, sets foundation for AI-powered personalized customer service with Microsoft Dynamics 365. Venchi expanded rapidly with the support of Microsoft Dynamics 365. To continue to share Italian allegria (joy) with customers worldwide, Venchi needed to build a personalized omnichannel retail program. With Dynamics 365 Commerce and Dynamics 365 Customer Insights, Venchi built a loyalty program to gather data on customers. From this foundation, Venchi is introducing AI-powered personalization through Copilot capabilities in the Store Commerce app. Venchi saves 1,500 hours annually by automating fulfillment. More accurate accounting and inventory management decreased the cost of goods sold by 2% year over year. And easy sign-up added 800,000 customers to the loyalty program in its first year. Learn more: https://msft.it/6057oFfj5 #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=TNBXdIGp5cM

Explore the data reconciliation feature in Microsoft 365 Copilot for Finance. Learn more and sign up for the preview: https://msft.it/6052oXyYY #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=xcy2NooQKo8