Overview will cover: – View Outlook +Traditional access to emails, contacts, calendar etc. -Demonstration on how to open up Microsoft Dynamics 365 embedded inside of Outlook -Explore through CRM +Inserting Records into CRM + Internal CRM work with same records More on Microsoft CRM: https://www.fullscope.com/solutions/crm/ Contact us today: https://www.fullscope.com/contact-us/ Subscribe to this channel: https://www.youtube.com/user/Zero2TenCRM?sub_confirmation=1

Watch this session of the Dynamics 365/AX Solution Showcase series from MSDW to discover new and innovative ISVs. Hear from thought leaders, watch demos, ask questions, and stay for a discussion of the month's top headlines. Sponsors: -BinaryStream (Advanced Recurring Contact Billing)
-K-eCommerce (E-Commerce)
-Metafile (Document automation)
-Sana Commerce (E-Commerce)

If you want to learn how you can best use the Support tickets and cases that are included with Dynamics 365 this webinar is for you! We've wrangled in our top support personnel to let you know the best practices that your business can implement. The webinar will cover: 
– How you can use cases to track incidents
– An explanation of how routing rules can help you assign tickets to individuals
– Using the Knowledge Base to your advantage
– Q&A https://www.youtube.com/watch?v=XUO7utrEonI