Category: CRM



On this episode our guest is Julie Yack, a Microsoft MVP and Dynamics 365 CRM expert. When she's not helping to lead Colorado Technology Consultants, you're like to find Julie active in another role in the Microsoft ecosystem like organizing the XRM Virtual community, training customers, or participating at a conference. On this episode, we talk conferences, training, including the new online training venture Julie is involved with, and keeping up with the Dynamics 365 product roadmap. Topics include: Thoughts on the inaugural Business Applications Summit The history and evolution of XRM Virtual Golden rules of running a user group Application lifecycle management concerns in the D365 CRM community A new online training venture – 365DotTraining Why in-person training is Julie's favorite format Diving into LinkedIn SalesNavigator and its integration to D365 – with Microsoft and other partners The evolution of Microsoft Social Engagement, why it's worth a try, and its automation possibilities Watching project service automation mature https://www.youtube.com/watch?v=_4ZdjNFrNL4



There are many reasons you may be outgrowing your Microsoft Dynamics GP software. For most, it's either a functional or a technical issue best understood in the context of what the GP solution was intended to deliver. With that perspective, you can decide if it's time to upgrade to a more robust solution for your current and future needs. This recorded webinar helps GP users answer these questions: -Am I using the software to its full potential?
-Is there a third party solution that fixes my issues?
-Am I working with the right partner to understand and fix my problems?
-What are my best options if I need to make a change? We address these questions, as well as topics such as available Rapid Install tools, Microsoft special pricing, potential channel challenges, and the customized upgrade tools and expertise offered by specialized integration architects. After watching this webcast, you will confident not only in your assessment of your upgrade needs, but also why Dynamics 365 for Finance and Operations could be the best solution for your organization. https://www.youtube.com/watch?v=3faFdK5O3wk



We believe that one of our strengths is our team. Listen to Katy Bassett Sales Operations & Enablement Director, Serco UK & Europe as she describes the consistency and the quality of the UK Fullscope team who worked with Serco on their Dynamics 365 project. https://www.youtube.com/watch?v=nsNBSo3DhkI