Category: CRM



Our guest on this episode, Elif Item, founder of Microsoft Dynamics 365 for Finance and Operations training firm , Item by Item,  has worked with AX and D365FO for more than a decade and recently took her years of consulting and project-based work and translated them into a new video-based training platform designed to offer smaller, digestible units of educational content for companies deploying D365FO. We talk about Elif's history in the Dynamics channel, her new company, and D365FO customers' training needs. Show Notes: 1:30 – Elif's journey from AX 2.5 to D36FO 6:00 – The modern learning needs of D365FO users – 3 pillars 9:15 – Continuously engaging learnings in the context of a D365FO project 11:50 – The importance of skill-based, digestible chunks of educational content 14:10 – How much do training needs differ by customer? 21:00 – The story behind the D365FO Diary 27:45 – What kinds of organizations are going live with D365FO? 41:30 – What's the future of training? https://www.youtube.com/watch?v=OJVt1QBbhWQ



Welcome former MVP and current Microsoftie, Scott Sewell. He is on the Community Corner to show off a neat demo he has created using datasets from the Titanic (yes, the infamous ship). It is a great example of how to use all the Business Apps https://www.youtube.com/watch?v=xml18a_DmJA



Welcome to the Dynamics 365 Community Corner! We have brought in 2x Dynamics 365 MVP Derik Bormann to give a hands on walk-through on 'How to use the Relationship Selling capabilities' in Dynamics 365 including LinkedIn Sales Navigator, Social Engagement, and Insights. https://www.youtube.com/watch?v=2DU7P2qEils