Take a look into new Virtual Agent for Customer Service capabilities added during Business Applications April 2019 Launch that help you engage customers, empower employees, optimize operations, and transform products. Visit https://aka.ms/dynamics365/virtualagent to learn more and try Virtual Agent for Customer Service application today! Visit https://aka.ms/dynamics365/csinsights to learn more and try Customer Service Insights application today! Pre-released product disclaimer: Some information relates to pre-released product which may be substantially modified before it’s commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here. https://www.youtube.com/watch?v=SeeUGosLY8I

Take a look into new Fraud Protection capabilities added during Business Applications April 2019 Launch that help you engage customers, empower employees, optimize operations, and transform products. Visit https://aka.ms/dynamics365/fraudprotection to learn more and try the Fraud Protection application today! Pre-released product disclaimer: Some information relates to pre-released product which may be substantially modified before it’s commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here. https://www.youtube.com/watch?v=DlkQ_7M9yeI

Help your sellers meet their customers’ needs faster with mixed reality. With Microsoft Dynamics 365 Product Visualize, now in preview for iOS, sales representatives can place a 3D digital twin of a product in their customer’s environment, let them explore it as if it’s physically there, and make detailed notes about their requirements. Learn more: https://dynamics.microsoft.com/en-us/mixed-reality/product-visualize https://www.youtube.com/watch?v=lk2HzxZfkW4