We’re wrapping up our Directions North America 2025 coverage with more perspective from channel veterans who were listening and presenting. Robert Jolliffe, Andrew King, and David Laster talked to MSDW during and just after the event. They shared their impressions of Microsoft's presence, the impact they expect from pre-built AI agents like the Sales Order Agent, and Power BI advances. And as Microsoft partners, they were also listening for the company's updates on how Business Central-focused firms can do better in the channel. And no North American SMB-focused ERP event would be complete without an update on Microsoft's push to help partners migrate Dynamics GP customers to Business Central. As our guests explain, that pathway remains complex. https://www.youtube.com/watch?v=SN5_KiBiW0g

Hear practical advice from industry experts on how to start with Generative AI, identify key processes for AI application, and drive adoption through effective strategies. Learn more https://msft.it/6052qSlk8 #Microsoft #Microsoft365 #CRM https://www.youtube.com/watch?v=xK5xPxPZdoM

This video highlights the transformative impact of AI on sales processes, featuring insights from industry leaders Jason Pappas and Keith Mescha. The video showcases how AI is revolutionizing the role of sellers, enabling them to interact with data in real-time, and making them more efficient by reducing administrative tasks. Learn more: https://msft.it/6057qSlgB #Microsoft #Microsoft365 #CRM https://www.youtube.com/watch?v=MGQan3Oi59s